After placing an order and receiving the confirmation email, our team will start to manage the shipment. As soon as your order is on its way, you will be notified via email and provided with the tracking number.

If your order hasn't been prepared by our warehouse, you can cancel or modify it by contacting hello@linea.limited

If you haven't received you order confirmation, please check your spam or promotions folder.

If you're unsure whether your email address was entered correctly, please contact us at hello@linea.limited

This should not occur, but sometimes mistakes happen. If you’ve received an incorrect or damaged item, please contact hello@linea.limited as soon as possible. Be sure to include your order number, a brief description of the issue, and clear photos of the item. We'll make it right as quickly as we can.

We offer multiple payment methods such as: Visa, Mastercard, American Express, Google Pay, Apple Pay or Klarna. At checkout, you will find all the available options.

You have 14 days from delivery to request an exchange or refund.

Email us at hello@linea.limited with your order number and whether you'd like a return or exchange and we'll take it from there.

Items must come back in original, unused condition: no wear, damage, stains, or odours and with original packaging. Shipping costs are non-refundable.

Once your return is made, please allow up to 14 days for it to be received, inspected, and processed by our warehouse. You’ll receive a confirmation email as soon as your return has been handled.

We ship to all EU countries. Orders placed before 12:30pm go out the next day at the latest. You'll get a confirmation when you order and a tracking number when it ships. Double-check your address at checkout, we can't be responsible for failed deliveries due to incorrect details.

• Netherlands - 2–4 business days
• Rest of Europe - 3–6 business days

Delivery times are estimates. Once an order has left us, delays are out of our hands. Need to cancel? Email hello@linea.limited as soon as possible, we can only cancel unfulfilled orders.

• Netherlands - €4.95
• Rest of Europe - €6.95

Free shipping on orders over €50, or if you're in Amsterdam, you can always pick up your order for free.